FAQ's
FREQUENTLY ASKED QUESTIONS
1. Is the rink a regular size ice surface?
A: Yes the rink is a regular size ice surface. The rink dimensions are 98 ft. by 197 ft. and all games will be played 5 on 5 with a goalie.
2. How far is the rink from downtown Bangkok/Hotel area?
A: The ice rinks location is about an hour from downtown Bangkok and the Amari hotels. Please allow yourself at least one hour to get to the ice rink. The rink isn't actually that far however the traffic is really congested so please be patient. Last year if you took the freeway the approximate time to the rink was 25-35 minutes from downtown.
3. What is the best way to get to Imperial Samrong Ice Rink?
A: There are about three or four different routes you can take to the rink. We do recommend taking the freeway or the BTS to Onut station and than a taxi from there. Please let us know where you will be staying for the tournament and we will provide you with maps and directions in Thai and English for you to give to your taxi driver. We will also have a hotline number for you to call just in case you are lost. The taxi ride from downtown should not cost you more than 200 baht or 5 USD.
4. Are there showers at the ice rink and can we store our gear overnight there?
A: Yes there are showers at the ice center. If you purchase the Platinum or Gold Package we will provide storage for you. The storage area is just a place to put your bags. All bags must be closed! We will have a SECURED drying area outside for player's to air dry their equipment during the day time.
5. Is the ice rink in a shopping mall?
A: The ice rink is located in a shopping center. The shopping center has a movie theater, snooker hall, bowling alley, lots of food stalls and restaurants and most importantly Thai massage shops in and around the mall.
6. When does our team have to arrive to the tournament?
A: We would like to see all teams fly in no later than March 18th. Depending to the amount of teams participating this year we have planned to start mid afternoon on Thursday. If we have less teams participating we will start Thursday Night.
7. When will the schedule of the games and the full details of activities schedule for the tournament become available?
A: The schedule will be out by no later than Feb. 15th, 2010. If we can confirm all teams early than the schedule will become available at an even earlier date. All tournament activities will be available prior to Feb. 15th. We will be planning a special post-game party/banquet Saturday Night as well as theme night every other night of the tournament. You do not want to miss the great nightlife that Bangkok offers.
8. Will there be water available for our team during the games?
A: Yes all water will be provided for the teams throughout the tournament.
9. What if my wife and kids are coming to the tournament is there anything to do for them in Bangkok?
A: Yes Bangkok offers many fun activities for the family. Please let us know if your family will be coming and we can assist them with some ideas and suggestions of where to go and what to do.
10. Does the ice rink have a Pro Shop?
A: Yes the ice rink has a pro shop and also skate sharpening is available.
11. How do I know what Division to enter our team in and what level is the tournament?
A. The City of Angels only offers one Division Over 35+ Category. If you have pro level players because contact the tournament organizer directly.
12.Can we pay after the final deadline date?
A. No - payments must be received on or before the deadline.
13.What is the refund Policy? A.There are no refunds unless a state of emergency has been declared in Thailand or any other emergency has caused the tournament to be cancelled.
